Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to all personal and health-related information collected through our official website (dranilphysiocare.com), direct telephone inquiries, WhatsApp booking channels, and in-person clinical consultations conducted at our physical premises: Old Police Station Road, Opp. Canara Bank, Beside Saiteja Hospital, Hafeezpet, Miyapur, Hyderabad, Telangana 500049.

2. Information We Collect

Depending on how you interact with Dr. Anil's Clinic, we may collect and process the following categories of information:

• Contact & Identification Data: Full name, telephone number, email address, age, gender, and residential locality.
• Clinical Inquiry & Health History: Information shared when booking an appointment (e.g., pain location, injury date, symptom duration, post-surgical status, and physician referral notes).
• Appointment & Attendance Records: Dates of physiotherapy sessions, therapeutic modalities administered (e.g., manual therapy, dry needling, electrotherapy), and mobility progress notes.
• Digital & Technical Log Data: Non-personally identifiable browser data, device type, IP address, and interaction analytics to ensure website stability and responsiveness.

3. How We Use Your Information

All collected data is utilized solely for lawful clinical, administrative, and patient-care purposes, including:

4. Strict Non-Disclosure & Information Sharing

Dr. Anil's Physiotherapy Clinic enforces a strict policy against selling, renting, or commercially distributing your health information. We only share clinical details in the following narrow circumstances:

• With Your Treating Medical Team: Communicating recovery status with your orthopedic surgeon, neurologist, or referring physician upon your explicit authorization.
• Legal & Regulatory Obligations: When strictly required by law, subpoena, or government health authorities in India.
• Authorized Technical Infrastructure: Trusted secure communication partners (such as telecommunication SMS/WhatsApp gateways) bound by strict confidentiality agreements.

5. Data Protection and Storage Safeguards

We implement robust organizational and technical security measures to protect your personal and health records from unauthorized access, accidental alteration, disclosure, or destruction. Physical clinical records are maintained in restricted-access files, and digital records are protected by encrypted storage and strict access controls.

6. WhatsApp & Mobile Phone Communication

When you reach out to our clinic desk via WhatsApp (+91 96037 26028) or phone call (+91 63037 38848), you consent to receive direct coordination messages regarding appointment timings, directions, and care instructions. You may opt out of automated reminders at any time by notifying our clinic desk.

7. Patient Rights

Under Indian healthcare standards and data protection regulations, you have the right to:

• Request access to your clinical physiotherapy assessment notes and treatment logs.
• Request corrections to inaccurate personal or contact details.
• Revoke consent for non-essential digital communications.